Frequently Asked Questions

How much do you charge for a website?

Our websites range from $599 for basic websites up to $2,999 or more for larger and more complex sites. We aim to keep our prices competitive and fair, so a great website is within reach of all businesses of any size. We also offer flexible monthly support packages to ensure your website is always in top shape! These packages range from $99 to $399 per month and include website hosting, management, backups, reporting, technical support and on-going website changes. See our pricing page for more information.

How long does it take to build a website?

Not as long as you might think! Our website build times can take as little as 5-10 days for mini and small websites, with most medium and large custom websites taking 15-25 days.

Why should I choose Rooftop Digital to build my website?

With so many digital agencies in the market and so much information out there on website do’s and don’ts, we aim to KEEP DIGITAL SIMPLE. If you want to deal with a no-nonsense agency who will work with you to understand your business and deliver personalised service with a fast turnaround, then Rooftop Digital may be the right fit for you.

What kind of businesses do you work with?

We work with a wide range of businesses both large and small. We specialise in the service sector, particularly in trades and hospitality industries but are always happy to take on new clients in other industries. Please contact us to find out how we can help your business.

How does the process work?

Our process is very straightforward and transparent. Once you contact us, we will call you for a chat so we can understand you and what your needs are. Once we have all the information we need, we will send you a detailed proposal for your new website.

If you accept our proposal and pay the initial deposit we then get straight to work wireframing your new website, during which time you will provide us with the content you would like included. We then workshop our initial design with you so you can provide feedback and any required changes for us to make. This feedback and change process may occur more than once depending on the size and complexity of your website.

Once the design is finalised, we then fully test and launch the website and provide you with a handover pack. At this time you pay the remaining balance and we then activate your pre-selected monthly website support package.

Are your sites mobile friendly?

Absolutely! Our websites are designed to look fantastic on any screen, whether it is a mobile phone, tablet, laptop or desktop computer.

Do you make e-commerce websites?

Yes, we do! Our websites are compatible with most modern e-commerce trading and payment solutions and we can design online store functionality on your new website easily. Contact us today to discuss your specific e-commerce needs.

Can you work on my existing website?

We build websites using WordPress and Shopify platforms. If your website is built on these platforms, you are able to BYO website for a small once off migration fee. We can then fully support your website on one of our monthly support packages as well as update and make changes to the site.

If your site is not built on WordPress/Shopify or you are looking to completely overhaul your existing site, we provide competitive pricing on new website builds which can often be faster and more cost-effective than enhancing an existing website that is poorly constructed.

Can you help with email hosting and website domains?

Yes! All our monthly website support packages include email and domain hosting, management and support.

Do I own the website you build for me?

Absolutely yes you do! Once we have built the website for you, you own it 100%. We simply manage and maintain it on your behalf for a small monthly fee, which you can upgrade, downgrade or cancel at any time. There is no additional cost to you if you decide to leave.

Some other website providers charge you to not only build the website and support it each month, but they may also charge you an additional exit fee if you choose to leave and take your website with you! This exit fee can sometimes be thousands of dollars, so always be careful of this and always read the terms and conditions.

Can I make changes to my website myself?

Yes, of course, after all it’s your website! We use WordPress/Shopify to build our sites and these powerful content management systems allow anyone with basic computer skills to make changes to their own website.

However, we’ve made this even easier for you. As part of your monthly website support package, we provide changes you require to your website.

Am I locked in to any contracts with your website support packages?

Nope. No contracts. No small print. You can cancel, upgrade or downgrade your website support package at any time.

What other services do you offer?

We offer a range of website, design, UX and copywriting services.